ANY QUESTIONS?
We've Got The Answers!
What is FLIGHT SLASH?
We are an expert air travel services provider. We are not a regular travel agency, but we use insider trade secrets to discount your flights.
HOW DO YOU FIND ThE SAVINGS you claim?
We use special software to search hundreds of different sources and providers, combined with industry-only travel "hacking" techniques. You can't find this kind of expertise on any of the usual search engines you use.
How DOES YOUR SERVICE WORK?
It's simple: define your itinerary and search criteria. We will notify you in less than 12 hours about the savings we're able to provide for the same itinerary. Choose from the option(s) we will provide, and we will book everything for you. Receive your ticket, pack & go!
CAN YOU OFFER ME DIFFERENT FLIGHTS FROM THE ONES I'VE ORIGINALLY SELECTED?
We will offer any discounted option(s) based on the requirements you will define upfront on your request that will give you significant savings. It may be, or not the exact same flights.
DO I HAVE TO PAY UPFRONT?
No! You will have to deposit our service fee to an escrow at the time you fill in your booking request. If we don't provide a discounted itinerary (meeting your search criteria) in 12 hours, or if the price goes up, our systems will deploy an automatic refund and your credit card will not be charged.
WHAT IF YOU DON'T FIND ANY SAVINGS?
You don't pay anything! This means you have nothing to lose to try our services!
OK, YOU HAVE FOUND A CHEAPER OPTION FOR MY ITINERARY. CAN YOU BOOK IT FOR ME?
Once we find a discounted price for your itinerary, we will notify you via email with your options, and book your chosen option.
If you prefer to book yourself instead, we will send detailed booking instructions.
If you prefer to book yourself instead, we will send detailed booking instructions.
will I be able to earn miles for the tickets you find?
Of course! Please note, however, that the amount of miles earned will depend on each airline's frequent flyer program rules.
Who's in your team?
We are a group of experienced travel experts with extensive knowledge within the industry, so we need to keep their identities private for obvious reasons, as it's our job to undercut the public price!
are you hiring?
Yes! Please see our Partnerships page.
WHAT ARE MISTAKE FARES?
A “Mistake Fare” is when an airline sells a ticket for significantly less than they intended. This can be usually caused by an airline's system issue or human error. Because the savings on mistake fares can be so massive, they typically don’t last for long (often times just a few hours). If you want to take advantage of this kind of fares, you should subscribe to our Premium service.
How much are your fees?
What's your service guarantee?
We guarantee that Flight Slash will:
- Beat the the best published fare by more than our service fee ($39);
- Meet your defined search criteria for this itinerary;
- Send our search results in less than 12 hours;
- Book your ticket(s) and notify you once confirmed.
WHY DON'T YOU GIVE ME YOUR "SECRET SAUCE" TO FIND CHEAPER FARES?
Not only can, but we WILL explain the methods we apply to lower the price of your trip.
What's your premium Service?
The premium service is an annual subscription product that allows you to get access to curated special deals and error fares directly from your chosen airport, anywhere in the world. It also includes 1 personal request to be used during your subscription year.
Is my personal information secure on your servers?
Absolutely! That's not even negotiable. We use industry-standard protocols (SSL, HTTPS encryption, IP check and secure servers), and we encrypt all form data. We are also PCI compliant. We don't see or store your credit card information.
